Returns & Replacements

• Products can be returned or replaced only in case of a damaged, defective, or incorrect item delivered.
• If you receive a damaged or wrong product, please contact us within 48 hours of delivery with clear photos or videos.
• Upon verification, we will arrange a replacement.
• Replaced products will be delivered within 5–7 working days after approval.

No Refunds for Change of Mind

• We do not offer refunds or exchanges due to change of mind, incorrect selection, or personal preference.
• Refunds are applicable only if the item is out of stock or cannot be replaced.
• Approved refunds will be credited to the original payment method within 5–7 business days.

Conditions for Replacement

• Items must be returned in original packaging, unused, and with all tags intact.
• The product must be returned through a trackable courier service as advised by our support team.

How to Request a Replacement

• Email us at support@subafarmes.com
• Include:
  • Your order ID
  • A brief description of the issue
  • Photo/video proof of the defect or damage
• Our team will review your request and get back with next steps.

Contact Us

For any questions regarding our Return & Refund Policy, contact our support team at subafarmes@gmail.com